Student Online Activity Alert FAQs

Monday, January 28, 2019

Student Online Activity Alert Document

Online Activity Alert FAQ Document

What triggers suspicious online activity alerts?

Every student account and device issued by the school has protection built in that notifies us of potential problems. The problem areas we receive notifications for are: violence, sexual content, self-harm, bullying, drug/alcohol, depression, and profanity. We also receive notifications when students visit sites that have been explicitly blocked.


Who receives these alerts?

Currently, our necessary administrative team (Superintendent, Principals, Director of Technology) and Guidance Teams receive the appropriate alerts. These alerts can happen at any point in time, 24/7. As a general rule of practice, we are NOT required to monitor these alerts 24/7. We do monitor the alerts throughout the school day, but outside of the regular school day, we are NOT monitoring them. Due to the nature of email and 24/7 alerting, it is possible the alerts get viewed outside of the school day, but we will only act on it if we believe there is potential for imminent danger.


What does the district do when it receives an alert?

It is important to note that not all alerts are equal. There are many false positives. For example, a student searching for music with violent lyrics could trigger a violence alert. We do not address every alert we see. When we do receive an alert, they are viewed by building administration and handled appropriately. Less severe or non-life threatening alerts are either ignored or may prompt a conversation between a principal or guidance counselor and a student at a future time. More severe alerts are handled as quickly as possible and usually start with a conversation that will lead to the appropriate next steps, depending on the situation and severity.


How should a parent handle alerts

Keep in mind, receiving an alert does not necessarily mean there is a problem. A simple search for music or gamer videos could trigger violence alerts. Keeping track of current events could trigger all sorts of alerts because there are many crazy things happening in the world. If you are notified that we have received an alert, take the information and check on it. If you need more resources, feel free to ask us or contact crisis intervention hotlines if you feel there are deeper issues. Ultimately, it is up to you as the parent to decide how to proceed. Please know you are not alone and there are many resources available to you!


What about student rights and privacy?

Per our Board Approved Acceptable Use Policy, we reserve the right to “monitor, inspect, copy, review and store at any time and without prior notice any and all usage of the computer network and internet access and any and all information transmitted or received in connection with such usage. All such information files shall be and remain the property of the School district and no user shall have any expectation of privacy regarding such materials.” This policy does not give us rights to do whatever we want with our student information. We are legally required to abide by Federal CIPA, FERPA and COPPA laws, as well as Ohio Revised Code, and we take that responsibility seriously. However, we are operating within our rights to track our accounts and our devices.